Specialist queue · M. Naidoo

Cape Town · shift 08:00–16:30 SAST · routed by confidence tier and $ at stake · QA sample 5%

Done today 08 leftUpheld rate 96%

Specialist

Block billing · 14 Aug · A. Associate

Firm D · inv 2026-0918 · LMG-6.1 · $1,080

queued

Specialist

Block billing · 16 Aug · A. Associate

Firm D · inv 2026-0918 · LMG-6.1 · $540

queued

Low conf.

Duplicative attendance · 18 Aug · J. Partner

Firm D · inv 2026-0918 · LMG-5.4 · $500

queued

Specialist

Excessive time · 3 Sep · S. Senior Associate

Firm E · inv 2026-1104 · LMG-9.1 · $1,665

queued

Specialist

Vague narrative · 5 Sep · T. Associate

Firm B · inv 2026-1131 · LMG-6.3 · $315

queued

Specialist

Travel · 8 Sep · J. Partner

Firm D · inv 2026-1140 · LMG-10.1 · $975

queued

Low conf.

Research without approval · 21 Aug · J. Partner

Firm D · inv 2026-0918 · LMG-8.1 · $780

queued

Specialist

Expense policy · 9 Sep · P. Paralegal

Firm G · inv 2026-1150 · LMG-12.2 · $188

queued

Specialist decision

Amount at stakeModel confidenceAllowance (hours)

Every decision here retrains the tier thresholds for this rule and client. Dismissals above 5% on a rule drop it out of auto-apply automatically.