Edition manifest
root: claim · packs: ANZ motor, ANZ property · connectors: ClaimCenter, AP file · workflows: claims-approval-v3 · pricing: per-claim band + 22% realized
Root object, packs, connectors, workflows and pricing are declared per edition and overridable per tenant. The vertical selector in the header switches between these manifests.
Auto-apply precision bar
95%
Rules whose trailing-90-day precision is below the bar route to specialists instead of auto-applying.
Connectors
Guidewire ClaimCenter
read claims, reserves, outcomes · write assignments, reserve proposals
ConnectedTyMetrix 360 (client ELM)
read invoices, approvals · write adjustments
ConnectedSAP AP payments file
reconcile paid amounts to ledger
ConnectedDuck Creek (NZ subsidiary)
Elite 3E (panel firm pre-bill, 4 firms)
MCP tools for client AI workspace
Rule packs
ANZ insurer motor BI · v2026.2Live · 11 firms
ANZ insurer motor BI · v2026.3Draft
ANZ insurer property · v2026.1Live · 8 firms
Corporate OCG baseline (group legal)Available
Workflows (Temporal definitions)
claims-approval-v3
adjuster < $10K · supervisor < $50K · claims manager above; 6-day SLA
Activeappeal-rounds-v2
30-day window · 2 rounds · escalation to relationship owner
Activephase-gate-v1
trigger at 60% of claim budget or p(overrun) > 0.6
Activeaccrual-monthly-v1
25th · firm WIP request + predicted unbilled
ActiveModel governance
Narrative classifierv14 · precision 0.95 · recall 0.89PDF extractionv9 · field accuracy 98.4%Cost-to-go forecasterv3 · MAPE 19%Drift alerts (30 d)0Cross-tenant trainingOff (pool consent: benchmarks only)Prompt/output log retention90 days