Specialist queue · T. Pillay

Cape Town · shift 08:00–16:30 SAST · routed by confidence tier and $ at stake · QA sample 5%

Done today 08 leftUpheld rate 96%

Specialist

Block billing · 14 Aug · A. Senior Associate

Firm K · inv 2026-3312 · OCG-4.1 · $4,750

queued

Low conf.

Duplicative attendance · 18 Aug · J. Partner

Firm K · inv 2026-3312 · OCG-5.2 · $5,500

queued

Low conf.

Excessive time · 21 Aug · J. Partner

Firm K · inv 2026-3312 · OCG-6.1 · $6,600

queued

Specialist

Leverage · 3 Sep · Firm P team

Firm P · inv 2026-3390 · OCG-6.1 · $38,000

queued

Specialist

Vague narrative · 5 Sep · T. Associate

Firm M · inv 2026-3401 · OCG-4.3 · $1,140

queued

Specialist

Legal-tech pass-through · 8 Sep · vendor

Firm J · inv 2026-3410 · OCG-8.2 · $9,800

queued

Specialist

Unapproved timekeeper · 9 Sep · N. Associate

Firm K · inv 2026-3415 · OCG-1.3 · $2,350

queued

Specialist

Expense policy · 9 Sep · P. Paralegal

Firm L · inv 2026-3420 · OCG-8.1 · $3,100

queued

Specialist decision

Amount at stakeModel confidenceAllowance (hours)

Every decision here retrains the tier thresholds for this rule and client. Dismissals above 5% on a rule drop it out of auto-apply automatically.